Hakuba Highland Hotel

This hotel, located on top of a hill behind Hakuba Station, offers excellent value for money. The friendly staff goes above and beyond to provide excellent service. The rooms, though slightly old, are very clean and offer a beautiful mountain view. The buffet breakfast is delicious with a wide variety of options to choose from. Additionally, the onsen with its panoramic view of the Japanese alps is a must-visit.

All in all, this hotel was great and there were no major issues.

the staff is wonderful and the on-site onsen overlooking the mountains is amazing.

the rooms are pretty outdated. and you have to walk about 20 minutes to get to town.

Really GREAT staff. Stay there and enjoy your Hakuba weekend. It is not far from the airport. There was free parking.

Not one thing.

Amazing view from the room! And having a single bed was a nice extra touch 😊.

I had a fantastic stay at this hotel. The in-house onsen was amazing and added to the relaxation of my stay. The staff were friendly and helpful, making my experience even better. The location to the ski resorts was convenient, with complimentary shuttle transportation available. The view from the restaurant was fine and added to the overall atmosphere of the hotel.

Absolutely nothing to say about dislikes.

the hotel is situated on the outskirts of the village providing easy access to various ski resorts through their reliable shuttle buses. the rooms were neatly renovated, and the bathroom was well-maintained. Buffet breakfast was delicious with a wide variety of options. the hotel's free Onsen was truly a highlight with spectacular views of the snowy mountains. the hotel staff provided us with complimentary yukata, and the room had a heater to dry our wet clothes.

The hotel lacks a gym or fitness center who want to keep up their workout routine.

Nothing, all excellent.

The hotel where I stayed was perfect for a budget-friendly trip. The staff spoke great English and provided excellent services. The best aspect of the hotel was the indoor and outdoor onsen with spectacular views of the surrounding mountains. Another impressive aspect was the delicious buffet meals that offered great value for the price paid. Additionally, the hotel is located at a convenient distance from major tourist attractions and markets.

The hotel information book was not clear about the schedule of the onsen hours. Additionally, the rules regarding dining reservations were not appropriately explained and left me and a few other guests confused. Communication barriers were hindrances during our stay which was quite frustrating. It would have been helpful if there were instructions and a map of the area to help us navigate better. the hotel was a good option for budget travellers but required clear communication.

During my Christmas holiday, I stayed at a mountain hotel where I had a lovely time. I loved that the hotel offered a shuttle service to the main town. the snow-covered mountains surrounding the hotel made the location quite picturesque. , I enjoyed the daily breakfast, which offered a wide variety of items.

The room decor seemed to be outdated and in need of some renovation. the bed linens could have been cleaner and fresher.

The staff were incredibly polite and kind, always going above and beyond to ensure our needs were met. The basic amenities provided were just what we needed, and the rooms with the mountain view were absolutely stunning. The location on top of a hill behind Hakuba Station gave us a sense of tranquility and provided a beautiful backdrop for our stay. Additionally, the breakfast buffet offered a wide variety of delicious food, catering to different tastes and preferences.

All in all, everything was okay during my stay.

This hotel is situated at the top of a small hill, providing a picturesque view of the surroundings. The location is convenient, being just a short walk from the town and station of Hakuba. The staff at this hotel are extremely courteous and speak English well, making communication easy. One aspect that stands out is the attention to detail, from the comfortable rooms with mountain views to the basic amenities provided. The buffet breakfast offers a good variety of both Japanese and Western dishes, ensuring a satisfying start to the day.

All was satisfactory, nothing significant to improve.